Flagship feature
Claim Packet
When you file an insurance or home warranty claim, don't show up with nothing. A dated maintenance record beats a vague memory of "yeah, we took care of it."
Why this exists
Insurance and home warranty claims get denied more often for one reason than almost any other: no proof the item was maintained — not a lack of coverage, a lack of records. ProReside already tracks this as you go, since every completed work order is a dated service record. A Claim Packet turns that into something you can actually hand to an adjuster or a warranty company.
Per item, or your whole home
Generate a report for one appliance, or a single combined document covering everything in your Home Inventory.
Identity and ownership facts
Brand, model, serial number (corroborated by your nameplate photo), purchase date and cost, install/in-service date, and current warranty status.
A real, dated service history
Every completed work order tied to the item — with photos, cost, and whether it was DIY or done by a named professional — laid out in order, stamped automatically when the work was marked done, not typed in after the fact.
Yours immediately
Generated right on your device — no waiting on us, no queue. Download it and send it the same day you need it.
What this is — and isn't
Being upfront about this matters more to us than it sounding impressive:
- It's a personal maintenance and ownership record you compile — not a professional inspection, appraisal, or certification of any kind.
- Dates and costs marked "self-reported" are entered by you, not independently verified by ProReside.
- It isn't stored on our servers — if you lose the file, you regenerate it from your own records, which takes a minute.
- It strengthens your position; it doesn't guarantee a claim outcome, and no one can promise that.